We’re back with another article in our Blog Q&A series, which you can see all of here if you need to catch up. Today’s question comes from a Blog Life student:
“My blog exploded in readership when I started, and because of that paired with the content of the blog (vegan recipes), I received so much negativity from the beginning. Ever since, I haven’t looked at any of the press we’ve gotten, and I rarely check comments. The worst part is, I’ve been stuck posting really ‘safe’ content that’s boring to me only about once a week because I’m scared of going through all of the hate again. How do I get back to being positive and not letting negative people dictate what I want to say?”
This is such a great question, as I feel like it applies to SO many areas of life and not just blogging. If you’ve ever put something out there that you worked hard on (especially if you put it on the Internet), then you may have encountered some “hate” before, no matter whether you’re a blogger, artist, writer, politician, mom, business owner, etc. This list could go on and on! Pretty much anyone who is doing something (as opposed to just watching—more on that in a second) is going to encounter some form of criticism or even hate during the course of their life. So what can we do about this?
Haters vs. Constructive Criticism
First I think it’s SUPER important to understand the difference between negative feedback we should ignore and negative feedback that we should consider. I’m sure we could define “haters” all sorts of ways, but what I think of is spectators who are not interested in adding to a conversation or building anything. They would rather tear you down possibly to make themselves feel better about their inactivity. It’s easy to criticize; it’s much harder to create. So if you are creating anything—articles, projects, content, music, literature, anything really, then you are likely to stir up some hate as those spectators have to face that they are not creating while you are. As Aristotle said, “To avoid criticism say nothing, do nothing, be nothing.” Does that sound like an exciting and fulfilling life to you? Yeah, me neither. 🙂
So if you encounter criticism that you can basically summarize as, “You are ugly. You are dumb. You should stop doing things. You disappoint me because you did something I personally don’t enjoy. You suck.” Or any combination of these, here’s what you do—ignore. If needed, delete those emails, comments, or whatever. Don’t even respond because it’s a waste of your time. You are on a mission to make and the spectators in the cheap seats are just gonna slow you down. Press on, friend! I know I’m making this sound easy, but trust me, it’s incredibly hard to do. We all struggle with this from time to time.
But what about that criticism that we should consider? I would call this constructive criticism (from non-crazy people). This usually comes in the form of questions that they feel your project didn’t address, or offerings of solutions to perceived problems or weaknesses in your project. Most of the time people are either A.) Actually interested but something about your project confuses them or doesn’t work for them, or B.) They see how they think your project could be better and so they tell you. Even if this criticism has been worded in a way that stings a little, try to assume they mean well and do your best to evaluate the feedback. Useful, constructive criticism can make us SO much stronger—so don’t live in a bubble and miss out on these opportunities! You may receive feedback that you don’t agree with, or that doesn’t fit your overall goals for the project, and that’s OK too. But it doesn’t hurt to evaluate it as it will help you see things from other perspectives. And if you are selling or monetizing your offerings, then it’s especially important to care what your customers think, even if you can’t cater to every single suggestion.
Don’t live in a bubble, but do protect yourself.
If you need to take a break from reading comments on your site or something from time to time—do it! Just give yourself a week or a month and come back to it later so you don’t miss any useful or kind feedback while you try to avoid some hate for while. Also, don’t google yourself or go to areas of the Internet that you know are just filled with hate (like mean message boards or gossip sites). If you’re gonna waste your time, waste it on something fun. 🙂
Protect yourself as best you can and ask for support from family and friends when you need it! We all feel down sometimes, we go through ruts, we feel completely uninteresting, unoriginal, useless. It happens to everyone, reach out to loved ones for support—we all need it!
Don’t let negativity steal your creativity.
Take a second to think of your favorite writer, musician, or artist. The person you are thinking of right now, I promise someone told them they sucked and they should quit. Aren’t you glad they didn’t! The world is full of beautiful and interesting things because people refuse to stop making, and I personally want to join in this movement in whatever way I get lucky enough to contribute. We can’t let negativity stop us from doing this or scare us from trying. Sometimes it’s hard, but you have to force yourself to go all in and do the thing, or write the post, that you are most passionate about. Do not let fear of negativity water down your brand/vision/goals! As Andy Warhol said, “Don’t pay attention to what they write about, just measure it in inches.” Ha!
And for anyone going through the hate right now, please hear this: YOU are valuable no matter how much people like or dislike your stuff. This is totally something my mom would have said to me in middle school when I would wear the weirdest, homemade clothes to school. But you know what—she was right. Don’t let anyone else dictate your worth!
I could probably talk about this for WAY longer as I am a big believer in the power of creativity and positivity, the enemy of which is usually ourselves or haters. But I’ve already made you read over 1000 words, so how about I let you add to the conversation now. What do you think? Have you dealt with hate? Did you let it steal your creativity or did you do something else? Share your story or questions! xo. Emma
C
Thanks for sharing with us .
Super helpful! Thank you! Dont let haters’ bad comments put you down. Instead, make it a point of improvement
Awesome post – such a great perspective and very good advice.
Great advice! You will always have “internet trolls” not matter what content you are posting, but in the end it is your blog. I live by the old saying, you can’t please everyone.
=) Bridget | http://nuttyhiker.com
Great question, great response, great article! My blog isn’t nearly big enough or popular enough to get the negativity yet (I mostly just get comments from my mom and her friends, so I kind of feel like I’m getting that small child pat on the head 😉 ). But I do have this fear in my everyday – I don’t want to put myself out there because I’m afraid of the reception I’ll get. It’s with the things I create, the things I say, even my physical appearance.
It’s something we have to fight though, because living in the shadows isn’t a way to live. And there’s no “next time” – you aren’t guaranteed any number of days, and there are no do-overs, so putting things off until you think you are better in any way is a waste of what little time we have.
But I also like how you pointed out that it’s easier said than done!
I’ve been working on this a lot (with the help of a therapist, full disclosure!) and lately I’ve been trying to keep these things in mind:
1- People’s minds are usually not on you as much as you think they are
2- People’s reactions usually have more to do with them and their unhappiness in life than anything you did.
The 2nd one especially applies to the internet – those that tear down, fight, put down, and are just generally crummy online are usually doing so because of their own misfortune, discomfort, or as I believe is the case in blogging – jealousy.
When I am confronted with hate – after the three or so days it takes me to calm down from it – I ask myself, “Gee, how horrible must their lives be to have to try and put some of that into my life?” Sometimes it helps!
And I’m definitely going to look into this Blog Life thing so that someday I can have a hugely popular blog for people to hate on!!!!
Thanks Emma! I agree, anything that is bullying, unnecessarily mean or a bit personal doesn’t really have a place in comments sections although I must say these gossip sites are just awful – I was horrified when I heard about them. Thanks for the advice!
Such wise words, Emma!! Your post actually brought me to tears because it really hit a nerve. I’ve been working on starting an online business over the past 12 months or so and am still very cautious about putting too much of ‘me’ on my website because I am concerned about potential negativity I could be opening myself up to. I’ve seen several successful bloggers and online business people I admire receive really hateful comments and can only imagine how hurtful it must have been, and I don’t want to go through that. If I’m honest, I’m still recovering from a very toxic (past) work environment and the nastiness that was directed towards me there, and not sure if I’m ready to face that again. But you’re absolutely right that living a life shut away doing nothing and being nothing just to avoid haters is no way to live and means missing out on so many wonderfully positive experiences and opportunities, and it also hides the valuable contribution that each of us has to make in the world from those who might find it interesting or useful. Thank you for such a thoughtful post and for all the work that you and your team do every day to inspire us all. It is truly valued and appreciated!
Super helpful! Thank you! Dont let haters’ bad comments put you down. Instead, make it a point of improvement 🙂
http://poshpossibilities.blogspot.com/
Great post! i’ve recently been navigating around a few ‘copycats’, folks who legitimately ask me to my face “how did you do this” so they could copy what took me nearly 2 years to accomplish! omg. Anyway, if you haven’t yet, I’d love to hear you guys address what it’s like in this niche to be copied, and how you deal/nip that shit.
As most of our mother’s have told us–“If you can’t say something nice…don’t say anything at all!” There’s enough negativity out there in the world that I hope as women we can just be each others best cheerleaders! Great post. Mary Wilding
I have never seen a successful person criticize those around them, the majority of highly successful people are diplomatic, professional and positive. The more people criticize you the more you should take that as a complement, they are obviously obsessed with your lives and your success. The general public do not view you as real people, you are like any celebrity, someone they use to compare their lives with. I am shocked people would criticize ABM. I would say, if you take it to heart, that would be unfortunate for the millions of people who love what you do. I would imagine that at this point you have pretty tough skin. i appreciate all of the ways that the AMB crew is creating and contributing everyday. I’d say great job on handling this, and not responding to it, that takes A LOT of strength.
Thanks so much for posting about this tough stuff. I am not ablogger, but I am an avid blog reader, and it makes me so sad that this is something that happens. I’m so glad you are willing to post about these issues and support newer bloggers!
D, thank you for sharing your experience from publishing books. I could not agree with you more regarding hateful reviews vs negative and what they truly reveal (which actually can have very little to do with the work in question). You rule. Thank you for reading.
-Emma
Thank you Jill, that truly means a lot. We really do try to get to constructive criticism as much as possible bc we DO care what readers think (like you) and we love writing ABM and want it to be the best it can be. We all can’t 100% agree how to get there, but a little constructive criticism doesn’t hurt. 🙂
-Emma
We tend to delete non-constructive, mean comments most of the time. It depends on the comment, but if it feels like bullying then we usually delete bc we don’t support online bullying. If you want to bully you cannot use my platform that I built and maintain to do it, you’ll have to go somewhere else. But you certainly have the RIGHT to say anything you like, just not anywhere.
We also don’t usually allow personal attacks or profanity, again it’s mainly due to the type of site we are aiming to create. I don’t really think there’s a black and white rule to this, it’s more about what you feel comfortable with as a publisher.
I read the article Annie has linked here (thanks!) and I pretty much agree with the section on what you should delete. We delete things that just seem mean, off topic, or use profanity. We don’t usually delete something constructive or if someone is sharing a negative opinion but it’s on topic.
-Emma
Thank you so much Lindzi! You all make it seriously fun-thanks for the 5+ years of support!
-Emma
I’ve just recently found your website. I’m a little (ahem) older than your target market so yes, some of the fashion advice and such is not aimed at me, but the bright, happy vibe of the site and the gorgeous photos still inspire me. I’m a writer. I’ve had some negative reviews of my books, but a negative review is quite different than a “hate” review. The “hate” reviews reveal more about the miserable life of the reviewer than the subject matter of the books.
Your advice is excellent, but I’d also add: Don’t respond. Many, MANY of the haters are trying to push your buttons. They actually feel a sense of accomplishment when they get a reaction. Don’t fall for that. Take the high road. Be gracious. Be respectful. Be the adult with a conscience.
First off, I completely and absolutely resonate with the question. It’s amazing how much even the fear of these reactions can keep me from wanting to put what I’m making out there in the first place. I feel like I spend a solid third of my mental time answering the imagined questions and protests my personal vampires could potentially whisper about the thing I haven’t even put forth yet. It’s staggering and a little embarrassing how much weight this has.
Secondly, I think your advice was poignant and incredibly well considered. I’ve tried to read a fair amount of thoughts on this because I wrestle with it so much, and often even the best intentioned advice ends up sounding a bit trite and unrealistic. I really appreciated that you offered some tangible steps someone can take when they find themselves in the midst of it.
For me, there have been two pieces of media which have profoundly influenced how I feel about making work and putting things into the universe, and have helped me understand and appreciate the incredible struggle it is to CREATE anything. The first is the AMAZING book by Steven Pressfield called The War Of Art. It’s a tiny (as in, you can read it in one sitting tiny) but brilliant book from a best-selling author collecting his scattered thoughts about the struggle to Create Something, and the active Resistance we face (from all sides, internal and external) in that process. It has absolutely affected my life more than any other book, and I’ve recommended it to probably hundreds of people at this point. When you feel stuck, or discouraged, or under attack, you can pick this little piece of wisdom up and in two hours have just the kick in the pants to move forward and make something wonderful.
The other thing I go back to over and over again is a simple song called Die, Vampire, Die, written for the musical Title Of Show. It’s basically a 5 minute version of the same sort of perspective and pants-kicking, and is usually all I need to get a fresh reminder that simply by creating I am part of an amazing community of people who Get It, and I can push through. Here’s a link to the cast recording. I hope it gives you a jolt. (Small language warning.)
https://www.youtube.com/watch?v=9DDdM66_nSI
I’ve not had to deal with hate yet, but this is such a great post. I’m so glad I read it before the hate inevitably happens. That Andy Warhol quote is perfection.
– Natalie
www.workovereasy.com
Great post! I don’t like seeing nasty people in the comments. There’s always a nice way to give feedback if you try. Haters gonna hate!